Update cyber attack ASCO

Zaventem, Belgium, 15 June 2019, 13.30

Asco has become victim of a large scale ransomware attack. This attack caused a serious disruption on all of our activities and impacted our available communication means. As a precautionary measure all systems have been quarantined and the activities at all of our sites in Belgium, Canada, the United States and Germany were stopped.

Together with the relevant authorities, forensic and technical IT experts, our teams have taken control over the incident and are committed to reduce the consequent impact on the business activities. It is because of the specific nature of the attack that we want to assess every individual IT system not to compromise security, whilst guaranteeing the sustainability and quality of the solution and mitigation actions that are put in place. We take an approach of extreme caution as we cannot accept an impact on the security of the systems.

With the help of external expertise, we installed several work streams to allow a safe and secure restoration of our systems in the different sites. We are now gradually rolling out our business continuity strategy in order to restore operations. The forensics investigation is ongoing and to date this analysis has not identified evidence of the exfiltration of any information or the non-recoverable loss of it.

Currently our teams are putting in every effort to resolve the challenges caused by the attack. As a company, it is our priority to provide clarity, continuity and support to our personnel, clients, suppliers and partners. As we gradually restart our operational activities over the course of the following days we will keep our employees as well as the involved clients, suppliers and other stakeholders informed through the following channels:

Designated contact persons have established direct communication with their contact persons from our clients, suppliers and partners.
We commit ourselves to answering as many questions as possible. We are in the process of putting together a 'frequently asked questions' page on
Overall communication and press handling around this topic is being coordinated by Mrs. Vicky Welvaert (+32 479 98 89 58) who is also at your disposal for any questions you may have.