News

Update cyber attack 28 June

Zaventem, 28 June 2019

Following the ransomware attack of which Asco was victim on June 7, 2019, we continue to make progress towards the recovery of our operational activities.

The forensic investigation regarding the cause of the attack is still ongoing. Our IT experts have taken control over the incident and, to date, no evidence of any exfiltration of information nor non-recoverable loss of data has been identified.

Since last week we’ve put in place workarounds that will enable us to gradually ramp up production and shipments in the coming days. Supported by external expertise, our teams are putting all the efforts to continue this progress and we managed to advance in the recovery of further activities. Taking into account that our key systems are not fully operational yet, we are not able to provide a forecast of the full recovery of our operational activities.

As a result of this gradual ramp up, in Asco Zaventem, unemployment will be limited to a minority of staff from specific supporting services as of next week.
As the safeguard of our clients is one of our top priorities, we want to ensure that backlogs and delays in production and shipment are limited to the most extent possible. In this respect, we have initiated a recruitment of over 100 additional temporary headcounts to support our operational activities in the site of Zaventem.

The overall communication around this topic is being coordinated by Mrs. Vicky Welvaert (+32 479 98 89 58) who is also at your disposal for all related questions you may have.

UPDATE CYBER ATTACK 21 JUNE

Zaventem, 21 June 2019

As communicated in our press release on 11 June, Asco has become victim of a large scale ransomware attack on June 7, 2019. To date, our activities are still heavily disturbed.

The forensic investigation regarding the cause of the attack is still ongoing. However, we can confirm that we were affected by a targeted type of attack (ransomware). Our IT experts have taken control over the incident and, to date, no evidence of any exfiltration of information nor non-recoverable loss of data has been identified.

All our efforts are focused on the recovery of our systems in order to restore our operational activities as soon as possible. Our approach, in which the security of our systems is the first priority, is result-oriented, whilst maintaining caution and ensuring sustainability. Since all our main IT systems have been disabled on June 7 when the first indicators of compromise were detected, the safe restoration of all our systems will take time.

To date, we can confirm that, we put in place workarounds that enabled us to partially restore our operational capabilities in the different sites since a couple of days. Taking into account that our key systems are not fully operational yet, we are not able to provide a forecast of the full recovery of our operational activities.

Supported by external experts, we are doing the utmost to restart our operations as soon as possible, in order to limit to the greatest extent the impact on our activities and on our staff. As we gradually achieve progress, we keep our employees, customers, suppliers and partners informed via direct communication.

The overall communication around this topic is being coordinated by Mrs. Vicky Welvaert (+32 479 98 89 58) who is also at your disposal for all related questions you may have.

Update cyber attack ASCO

Zaventem, Belgium, 15 June 2019, 13.30

Asco has become victim of a large scale ransomware attack. This attack caused a serious disruption on all of our activities and impacted our available communication means. As a precautionary measure all systems have been quarantined and the activities at all of our sites in Belgium, Canada, the United States and Germany were stopped.

Together with the relevant authorities, forensic and technical IT experts, our teams have taken control over the incident and are committed to reduce the consequent impact on the business activities. It is because of the specific nature of the attack that we want to assess every individual IT system not to compromise security, whilst guaranteeing the sustainability and quality of the solution and mitigation actions that are put in place. We take an approach of extreme caution as we cannot accept an impact on the security of the systems.

With the help of external expertise, we installed several work streams to allow a safe and secure restoration of our systems in the different sites. We are now gradually rolling out our business continuity strategy in order to restore operations. The forensics investigation is ongoing and to date this analysis has not identified evidence of the exfiltration of any information or the non-recoverable loss of it.

Currently our teams are putting in every effort to resolve the challenges caused by the attack. As a company, it is our top priority to provide clarity, continuity and support to our personnel, clients, suppliers and partners. As we gradually restart our operational activities over the course of the following days we will keep our employees as well as the involved clients, suppliers and other stakeholders informed via direct communication through the designated contact persons.

Overall communication around this topic is being coordinated by Mrs. Vicky Welvaert (+32 479 98 89 58) who is also at your disposal for any questions you may have.